Frequently Asked Questions
Everything you need to know about our outdoor-inspired fashion collections.
What is the typical shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for those who need their gear sooner.
What is your return policy for apparel and accessories?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return or exchange.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure a perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are Gazelle Tents fashion products covered by a warranty?
Yes, all our apparel and gear come with a one-year limited warranty against manufacturing defects. If you experience an issue with the quality of your item, please contact our support team with your order number.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our international shipping capabilities to bring our unique outdoor style to more countries soon.